SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Quality Overstock from China (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.jeetion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pajamas correspond to the description, my parameters OG and OB for 100 cm, size XXL approached, the top is perfect, shorts in the hips are also free, but the pants themselves are back-to-back, although I would say, that I have rather thin legs. I'll wear it. As a gift, the store put velcro)
Very soft and beautiful
Pajamas are good, pleasant to the body
Pajamas are just super quality!!! Now I'll go to the store and choose myself more. I liked it very much. My weight is 70, height 175, hips 100 waist 77, chest 94. Approached, but I will order next time more, because I love that pajamas were a hoodie. But this nowhere presses, sleep will be comfortable
The parcel went more than 2 months, opened a dispute, the store responded quickly and assured that the order will soon be, and it happened) the quality is not bad, the thread does not stick out, the size matches, I was satisfied
I ordered L for the 46th, the top sat perfectly, shorts in the skirt, but it looks very nice. Overall satisfied.
Very nice material, I am satisfied
Good quality, no foreign smell. Took 3 sizes more, and did not regret! (although very doubtful) came perfectly, the Russian wear 42, took XL. Shorts high waist-for me it's a minus, but not critical. Lace of excellent quality! Definitely recommend!
Recommend! All right.
Perfectly recommend to all
Product pretty good quality. Despite the fact that the fabric is thin, but nice body and odorless and no strings sticks out. Plus good lace. Come in three weeks. Thank you, order more
Parcel arrived quickly, the fabric is very soft. Hips 97 cm size XL, not lost-less simply covered another would.
Chic set of nice fabric. Rich color. The seams are even. I ordered L. T-shirt good, but the shorts are a little too small. Consider this when buying. Very satisfied with the purchase. In the present received a very comfortable elastic band on the hair. Thank you store very much, you did not disappoint me
As in the picture, he arrived in Iraq in 4 days
I ordered size XXL and it's ok for size M.
Pajamas dotarła within 10 days of placing your order, very good quality, size M suits XS.
Super piżamy, polecam!
Pajamas are good, I ordered the second from the same store